Your

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would like to tell you something . . .

Are you ready to LISTEN and RESPOND?

Improved EXPERIENCES. Improved OUTCOMES.

Get Real Time Feedback is revolutionizing how organizations understand and engage with their audiences by providing innovative, real-time feedback solutions that drive exceptional experiences, enhance safety, and streamline operations.

The Ultimate Engagement & Activation Tool. Instant, Private Communication for Superior Customer Experiences

Empower your customers to instantly and discreetly connect with your business management while they are actively experiencing your services. This real-time engagement ensures that concerns are addressed immediately, fostering a more positive and lasting impression before they even think of leaving.

Real-Time Data = Actionable Information. Expert “Experience Management” to help you deliver breakthrough results.

Stop sending post-event surveys, distributing evaluation forms, or waiting to see what reviews have been posted. Drive proactive organization-wide improvement as you act on real-time data. Transform customer sentiment into immediate action, enhancing satisfaction and loyalty on the spot.

The Client Retention & Positive Review Powerhouse. Elevate Your Business with Effortless Customer Communication

By making it effortless for customers to immediately share their thoughts, we ensure that positive impressions are accurately reflected in reviews. As a result, organizations can consistently showcase a wealth of recent positive reviews, bolstering their reputation and attracting new customers.

BENEFITS & FEATURES
Guaranteed To Deliver Results.

Quickly IDENTIFY & ADDRESS Pain-Points

Drive growth by allocating resources effectively and capitalize on opportunities for innovation and improvement.

Quickly identifying pain points enables organizations to address issues before they escalate, minimizing disruptions and maintaining operational efficiency. This proactive approach leads to an improved agile business environment.

Integrated A.I. Technology

Our integrated A.I. enables businesses to analyze and act on data instantaneously, enhancing decision-making and operational efficiency.

We help Identify patterns and trends that might be missed by human analysis, providing deeper insights and more accurate predictions. Let us empower you to quickly adapt to changing conditions, personalize experiences, and drive innovation, ultimately gaining a competitive edge.

Instant Actionable Information

Get fast, frequent, and honest feedback that will help you measure fluctuations in engagement and stakeholder activation. KNOW NOW!

Track progress on your organization’s initiatives and stay informed as you monitor the sentiment of your customers and your employees as well. Continuously improve experiences with real-time automatic recommendations built on feedback activity.

Drive Posting of Five-Star Social Reviews

Experience a patent-pending process that GUARANTEES to drive Five-Star reviews with an automated A.I. prompted process.

The key to stakeholder satisfaction and activation is to encourage satisfied users to share their positive experiences immediately. Your RTF dashboard displays reviews across multiple locations with a comprehensive view of performance and reputation management. The system also highlights areas of excellence.

Improved Net Promoter Scores and Customer Satisfaction Surveys

Gain valuable insights and enhance your brand for greater loyalty and growth.

We transform detractors into promoters and enhance customer experiences. Our immediate response capability helps companies maintain high CSAT & NPS, fostering a loyal customer base and driving sustainable business success.

Serving Small Businesses to Global Enterprises

Small organizations can swiftly adapt to their customer's needs, while large entities enjoy a continuous stream of data-driven insights.

Small businesses benefit through an effective process to swiftly adapt and improve services based on direct customer input, enhancing loyalty and retention. Meanwhile, global enterprises improve agile decision-making and maintain consistency in customer satisfaction across diverse markets and regions.

Delivering
BREAKTHROUGH
Experiences

In today’s fast-paced world, excelling in customer satisfaction is paramount for your brand’s success. Delivering an experience that boosts both the brand and the bottom line is vital. Get Real Time Feedback provides a seamless, non-confrontational platform for customers to share their concerns and compliments before they leave your establishment. By addressing issues on the spot, you can turn potential negative experiences into positive outcomes, ensuring customer loyalty and satisfaction.

Our system also offers truly anonymous feedback submission. With a web-powered interface, users don’t need to download an app, agree to lengthy terms and conditions, nor worry about cell phone storage or data security. These features increase the likelihood of receiving honest and accurate information from your audience.

Our platform is user-friendly, offering a clean, simplistic interface customized with your branding. The administrative side is robust, assigning sentiment scores, providing suggested responses to feedback, and even following up with a rating review request. This system automatically directs favorable reviews to your selected rating sites while managing reviews that you prefer not to be posted. If you prefer not to manage the live feedback process, we offer “Managed Services,” where our team of administrative professionals will handle the messaging process and only alert you to issues requiring your direct intervention.

* The mobile application provides multi-lingual options.

TAKE CONTROL with Actionable Information

Imagine trying to drive a car without seeing any of the gauges. Now, picture not even sitting in the driver’s seat, but attempting to operate it from a distance. Would you hear a rattling sound under the hood? Could you tell if the oil is low and the engine is about to seize? Driving without real-time feedback is impossible. This is exactly what a business faces without a real-time, instant customer feedback loop.

Traditional feedback programs depend on paper or online surveys, processed and aggregated weeks later, often completed by only a few willing customers. By the time results reach decision-makers, the customer is already dissatisfied and has moved on, leaving your team powerless to act effectively.

Empower your customers to help you help them. With real-time feedback, you regain control and can steer your business towards greater success. Get back in the driver’s seat today.

MANAGE & DRIVE Favorable Five-Star Reviews

Just one negative review can tarnish your business’s online reputation. Even a single unfavorable comment on Google, Facebook, or Yelp can stand out among hundreds of positive ones. These reviews are nearly impossible to remove and can appear in search results for years, regardless of their legitimacy. To make matters worse, your most satisfied customers rarely leave reviews—they’re content to support your business consistently but don’t often think to post online.

Real Time Feedback empowers you to capture and address customer concerns instantly. By encouraging real-time feedback, you can resolve issues before they escalate, turn potential negative experiences into positive ones, and ensure your best customers share their satisfaction online. Take control of your business’s reputation, fostering a positive image that attracts new customers and retains loyal ones. Transform every customer interaction into an opportunity for growth and excellence.

Request a Demo

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ALL mobile platforms supported | NO application download required | NO user registration required | NO terms or conditions | NO device storage space used | ABSOLUTE user privacy

A short overview of the feedback and review management system.

A quick video introduction to our platform for B2C retail establishments.

Click here for Industry Use-Case & Client Testimonials Videos

— About Us —

Best-In-Class Consultants
Superior Proprietary Technology.

Get Real Time Feedback is setting the new standard for brand communication and experience solutions. If your organization serves the public and cares about the experience you deliver, Get Real Time Feedback is an indispensable solution. Whether you are a small business or a global enterprise, our scalable platform is guaranteed to significantly enhance your customer care initiatives.

Get Real Time Feedback goes beyond merely selling software, instead, we act as a trusted consultant to our clients, crafting private branded, industry-specific solutions tailored to their unique needs. Utilizing a patent-pending, proprietary infrastructure, we design systems that seamlessly integrate into your existing processes. Our approach ensures that each solution is innovative, effective, and aligned with your brand identity and industry standards.

We feature a consultative approach paired with superior technology. By working closely with our clients, we deliver unparalleled support and expertise, empowering you to harness the full potential of real-time feedback and drive sustained success. We redefine what it means to provide superior, turnkey engagement and activation solutions.

We are proudly the exclusive Southeastern US distributor for Real Time Feedback Corp., the nation’s premier communications technology services provider.